What are the products prohibited from being shipped internationally?
There are several restrictions, but they generally include items such as hazardous substances, perishable products, weapons, illegal drugs, and obscene materials.
How can I know if my goods are subject to payment of customs duties?
Customs duties vary depending on the destination country and the type of goods. It is advisable to check the customs regulations of the country you are shipping to and consult the carrier for specific information on duties.
What is the average delivery time for international express shipments?
Delivery time can vary depending on the sender and recipient's locations, as well as the selected service options. Generally, international express shipments have shorter delivery times compared to standard shipping methods.
Is there a weight limit for international express shipments?
Yes, weight limits may vary depending on the carrier and the chosen service. It is recommended to check with the specific carrier to determine the applicable weight limits for your shipment. For example, FedEx's weight limit for express shipments is 60 kilograms.
Can I track my international express shipment?
Yes, most carriers offer tracking services for international express shipments. You will usually receive a tracking number once your shipment is dispatched, allowing you to monitor the shipment's progress in real-time.
Is it possible to schedule a pickup for an international express shipment?
Yes, many carriers offer scheduled pickup services to facilitate the shipping process. Check with your carrier to see if this service is available and how to schedule a pickup.
What packaging options are available for international express shipments?
Generally, carriers offer a variety of packaging options suitable for different types of goods. This may include padded envelopes, sturdy cardboard boxes, and special packaging for fragile items. Alternatively, you can use your own packaging following these standards.
Is any special documentation required for international express shipments?
Yes, you will typically need to fill out a shipping request, detailing the items included in your shipment, their value, and purpose. We provide guidance on the necessary documents for your specific shipment.
Can I request insurance for my international express shipment?
Yes, many carriers offer insurance options to protect your shipment against loss or damage during transit.
What should I do if my international express shipment doesn't arrive at the destination as expected?
If your shipment doesn't arrive at the destination as expected, contact the Comexdeal team immediately to report the issue and initiate an investigation. They will be able to assist you in resolving any issues or concerns related to your shipment.